Terms & Conditions

Here's the boring bit which we do have to include to keep you safe and us to provide our online service.

By using PedigreeCertificateForms.co.uk you agree to our terms and conditions.

Certificate Data

The PCF database will save your pedigree certificate data securely and safely for as long as is required or you decide to close your account in which case you must notify us in writing (Postal or email from your account verified email address).

Whilst we maintain a 99.9% uptime on the PedigreeCertificateForms.co.uk web site we do however have to perform maintenance and data integrity checks. During these periods the web site may be inaccessible to you for ordering and accessing your data. We apologise in advance for these situations but reassure you they are minimal and usually carried out during low useage periods such as early hours of the morning.

Order Processing

Deliveries are sent out by Royal Mail Delivery and Courier Delivery. Whilst we aim to dispatch all orders within 2-3 working days on occasion this may be delayed due to unforeseen circumstances beyond our control – for example Bank Holidays and the Christmas period. We will endeavour to dispatch all paid orders prior to or on the last postal day on such occasions.

Damaged or Missing Orders

We pack all orders in board backed envelopes to ensure your items are protected during shipping. In the unfortunate event your order is received damaged please contact us. When contacting us to report damaged or missing items please include your invoice number and PayPal transaction ID.

You must notify us within 3 working days of receipt of your order for items recieved damaged.

You must notify us within 30 calendar days of date or order if your items have not been received.

After-Sales Service

Questions, comments or requests regarding these terms and conditions or our Products can be brought to our attention using our contact us form. If you have any complaints these should be addressed to:

Mispellings & Data Inaccuarcy

The PCF app creates your finished printed certificate directly from the data you enter. Therefore we cannot be held responsible for mispellings or data inaccuarcy. We cannot be held resonsible for the use of non english character sets or emoticon characters etc. being entered for the reproduction of your printed certificate. These products are a personalised product of which we are unable to cancel/refund orders placed. We recommend reviewing your certificate data for innaccuracies before placing an order. 

Please feel free to contact us regards any questions or more information you need regards pre-ordering your certificates or your delivered certificate order.

Returns Policy

If you receive your goods damaged in transit from Royal Mail you must inform us in writing with 5 days so we can initiate a postal claim for the damaged items. Items will be refunded and/or replaced when Royal Mail processes the claim.

Because our printed certificate products are personalised to you and are unsellable elsewhere we cannot accept returns for any unwanted goods or spelling mistakes or accept charge backs.

The data printed on the certificates is automated from the data you have personally entered into the system so any mistakes you may have made will be transferred through the process to the finished printed certificate with no responsibility to ourselves. if you choose to select a breed image please ensure you select the correct Pedigree Breed. We only provide images from our stock library of Pedigree Dog images and cannot use images/photos sent via email of your own dogs or add crossbreed images.

The responsability of checking for errors, spelling mistakes or incorrect dates before completing the order process lay solely with the account holder/payee.

Please ensure your details are correct on your certificate before completing your purchase.

We are not responsible for the loss of any items during transit for any returned items. This does not affect your statutory rights.


We have used reasonable care and skill in compiling the content of this site and we accept no responsibility or liability for any inaccuracy, errors and omissions. We also accept no responsibility or liability for any damage or injury to persons or property arising from the use of any instructions.

Pedigree Data

By registering, creating pedigree certificates, pedigree registrations and all other data entry on this site you agree and certify that the data is correct to the best of your knowledge and that the data is intended and verified as pedigree. Users of the web site also agree to terms and conditions of the web site and its contents. Enable to Print Free Certificates/Smart Functions/Searchable PCF Registrations allows free printable certificates, users smart app functionality and the use of Breed registered and registered date for authentication only in the PCF Pedigree database. Users can opt out of the PCF database.


All original content and images on this web site are protected by copyright. They may not be used in whole or part without prior written consent of Pedigree Form Maker.

All Pedigree Certificate data is treated in the strictest of confidence, with information being stored in our database in relation to the Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

We reserve the right to update/amend our terms and conditions at anytime without prior notification – written or verbal. By using this site prior or in the future you agree to these terms and conditions.

Pedigree Certificate Forms

LM Marketing Solutions Ltd (The Pedigree Forms Group)

Company No: 10713827 – VAT Reg: GB283 2815 91

32 Tansley Road – North Wingfield – Chesterfield – Derbyshire – S42 5JZ

© Pedigree Certificate Forms 2010-2022
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Pedigree Certificate Forms
(LM Marketing Solutions Ltd)
Company No: 10713827 – VAT Reg: GB283 2815 91

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